Privacy Policy

1. Introduction

Sentra Aplikasi ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform and services.

By using Sentra Aplikasi services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Full name, email address, phone number, company name, and encrypted password
• Payment Information: Transaction details, payment methods (we do not store credit card information)
• Communication Information: Emails, messages, and other communications you send to us
• Project Information: Details of applications you purchase or customize

2.2 Automatically Collected Information

• Log Data: IP address, browser type, pages visited, visit time
• Cookies: Preference data, session ID, and language settings
• Device Information: Device type, operating system, screen resolution

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services
• Process transactions and send order confirmations
• Provide customer support and respond to your inquiries
• Send product updates, technical information, and security notifications
• Analyze usage to improve our services
• Prevent fraud and illegal activities
• Comply with legal obligations

4. Sharing Information with Third Parties

We do not sell or rent your personal information. We only share information in the following situations:

• Service Providers: Payment gateways, hosting providers, email services (with confidentiality agreements)
• Legal Obligations: If required by law or legal process
• Rights Protection: To protect our rights, property, or safety and other users
• Business Transactions: In case of merger, acquisition, or asset sale

5. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted passwords using strong hashing algorithms
• Firewalls and intrusion detection systems
• Restricted access to personal data only for authorized employees
• Regular data backups
• Periodic security audits

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

In accordance with Indonesian Personal Data Protection Law, you have the right to:

• Access: Request a copy of your personal data
• Correction: Correct inaccurate data
• Deletion: Request deletion of your data
• Restriction: Limit processing of your data
• Portability: Receive your data in a structured format
• Objection: Object to processing data for certain purposes

To exercise these rights, contact us at privacy@sentraaplikasi.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store user preferences (language, theme)
• Analyze site usage
• Improve security (session management)
• Display relevant content

You can set your browser to refuse cookies, but this may affect site functionality.

8. Data Retention

We retain your personal information for:

• Active accounts: While your account is active
• Transaction data: Minimum 5 years for tax and legal purposes
• Communication data: 2 years after last communication
• Server logs: 6 months

After this period, data will be securely deleted or anonymized.

9. Children's Privacy

Our services are not intended for children under 18 years. We do not knowingly collect personal information from children. If you are a parent and become aware that your child has provided personal information, please contact us.

10. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

Significant changes will be notified via email or site notification.

11. Contact

If you have questions about this Privacy Policy, please contact: