HR and Payroll

HelpDesk (Lite)

A simple helpdesk application for managing tickets and customer reports

Price: Rp 5.812.500 Rp 7.750.000 -25%

License: MIT

Type: Web

Status: Available

Try Demo Application

Test all features before buying. Demo uses sample data and resets every 24 hours.

Helpdesk Lite is a web-based application designed to help organizations manage support requests, complaints, and reports from customers or internal users. With features such as ticket management, categories, customers, and reporting, this app streamlines the process of recording, tracking, and resolving issues efficiently. Its simple and user-friendly interface makes Helpdesk Lite ideal for small to medium businesses seeking a helpdesk solution without unnecessary complexity.

Ticket management
Ticket categories
Customer management
Reporting and data export
Multi-user login system
User management
Simple and responsive interface

·       For Internet and intranet

·       Server (minimum):  CPU speed: 1 Ghz,  Memory: 1 GB RAM, Storage: 100 MB

·       OS Windows / Unix Linux based

·       Web server (Apache/XAMPP/LAMP/WAMP)

·       PHP 7.4 atau lebih baik

·       MySQL/MariaDB

·       Browser modern (Chrome, Firefox, Edge)